Privacy Policy

Aventoz Digital (“we,” “our,” or “us”), operated by Aventoz Pvt. Ltd., is committed to protecting your privacy and ensuring that your personal information is handled securely and transparently. This Privacy Policy applies to our website, applications, and all associated services (collectively referred to as the “Service”).

By accessing or using Aventoz Digital, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy and our Terms of Service.

1. Introduction

At Aventoz Digital, operated by Aventoz Pvt. Ltd., safeguarding your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our OTT platform and associated services. Your continued use of our services indicates your consent to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information to operate effectively and provide you with a quality streaming experience:

• Personal Information: Information you provide directly, such as your name, email address, contact details, payment information (e.g., credit card details), and any other data required for account creation or subscription services.

• Usage Data: Information about your interaction with our platform, including your IP address, device type, browser details, pages visited, viewing preferences, and streaming activity. This data helps us improve service quality and personalize your experience.

• Cookies and Tracking Technologies: We utilize cookies and similar technologies to enhance functionality, analyze traffic, and remember user preferences. You can manage your cookie preferences through your browser settings.

3. How We Use Your Information

We use the information collected for the following purposes:

• Deliver and Manage Streaming Services: To provide content, manage user accounts, offer personalized recommendations, and ensure smooth platform functionality.

• Process Transactions: To handle subscriptions, process payments securely, and maintain transaction histories.

• Improve User Experience: To analyze usage patterns and enhance platform performance, content suggestions, navigation, and overall service quality.

• Communications: To send you service-related notifications, billing updates, or promotional messages based on your preferences (you may opt-out of marketing communications at any time).

• Security and Fraud Prevention: To maintain platform security, detect unauthorized activities, and prevent fraud or misuse.

4. Data Sharing and Disclosure

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your data in the following limited circumstances:

• Service Providers: Trusted third-party providers who assist in delivering our services (e.g., payment processors, hosting services, customer support) may access your data, strictly for service provision purposes under confidentiality agreements.

• Legal Compliance: We may disclose your information to comply with legal obligations, court orders, law enforcement requests, or applicable regulations where legally required.

• Business Transfers: In the event of a merger, acquisition, or sale of assets involving Aventoz Pvt. Ltd. or Aventoz Digital, your data may be transferred to the new entity, subject to this Privacy Policy or similar protections. You will be notified of any such changes.

5. Your Rights

You have certain rights concerning your personal information, including:

• Access and Correction: You can access and update your personal information via your account settings.

• Deletion: You may request deletion of your account and personal data by contacting our support team.

• Data Portability: You may request a copy of your personal data in a structured, machine-readable format to transfer to another service provider.

• Marketing Preferences: You can opt out of receiving promotional communications at any time via your account settings or by contacting us directly.

6. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, disclosure, or misuse. These include:

• Encryption technologies

• Secure data storage systems

• Firewalls and intrusion detection systems

• Routine security audits

• Access controls limited to authorized personnel

While we strive to maintain strong security measures, no system can guarantee absolute security. If you suspect any unauthorized access to your account, please notify us immediately so that we can investigate and take appropriate action.

7. Children’s Privacy

Aventoz Digital is intended for individuals aged 13 and above. We do not knowingly collect personal information from children under 13 in compliance with applicable child privacy laws such as COPPA.

If you believe your child has provided us with personal data without your consent, please contact us immediately. Upon verification, we will promptly delete the child’s information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or technological changes. Any significant modifications will be communicated to you via email or prominent notifications on our platform.

We encourage you to periodically review this policy to remain informed of how we protect your information. Continued use of our services after changes have been posted constitutes your acceptance of the updated policy.

9. Contact Us

If you have any questions, concerns, or require assistance regarding this Privacy Policy or your personal data, you can contact us at:

Email: hello@aventoz.com

Our team is committed to responding promptly to your inquiries and addressing any privacy concerns you may have.

10. Data Deletion Request

If you wish to request deletion of your personal data, please email us from your registered email address at hello@aventoz.com with the subject line "Data Deletion Request." Include any relevant details to help us verify your request.

We will process your request in accordance with our internal procedures and applicable legal requirements. In some cases, we may need to retain certain information to comply with legal or regulatory obligations, but all retained data will continue to be securely protected.

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Thank you for using Aventoz Digital. Your trust is important to us, and we are fully committed to protecting your personal information.